Reference

miotto Privacy Policy for Your Account Data

miotto Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account recordsWallet activityDevice accessPrivacy requests
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miotto miotto Privacy Policy for Your Account Data
POLICY HELP DESK

Get Privacy Policy Help for Wallet Records

A clear contact route helps when your Privacy Policy question concerns a phone number, wallet reference or device session. We ask you to contact support from the email or account route connected to your miotto profile, so we can check ownership before discussing personal data. Include the account step involved, such as phone verification or a QRIS status check, but do not send a wallet PIN or password. Our team can explain a record, route a correction request and identify the next step.

Team online

Account privacy request

Send your question through the support route linked to your account. We first compare the request with your phone verification details, then explain which account records we can access, correct or remove under the Privacy Policy.

Wallet record check

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, include its date and status rather than a secret code. We use the account record and payment reference to trace the privacy question without asking for your wallet password.

Device access concern

Tell us if your account opened on an unfamiliar phone or browser. We can review sign-in details, help secure the account path and explain the personal data connected with that session under our Privacy Policy.

ACCOUNT SAFEGUARDS

How miotto Handles Account Data

Privacy Policy choices should be practical, so we describe the handling behind each account step. We limit access to records by operational need, use verification before discussing account details and retain transaction…

Data collected

When you open an account, we may collect your name, phone number, verification outcome, sign-in activity, device type and IP address. Payment choices add a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference.

Cookie controls

Cookies can keep your account session active and remember basic page settings. You can manage cookies in your browser, although switching them off may require another sign-in before you reach the lobby or account area.

Account security

Phone verification is an account access step, not a request for your wallet password. We use sign-in signals and device details to identify unusual access, while support checks account ownership before discussing personal records.

Retention periods

We retain account and transaction records for support, security and legal purposes for as long as needed for those purposes. When a record is no longer required, our handling follows the applicable retention process.

Request a change

You can ask us to correct inaccurate account data or explain how a record was collected. Include the account phone number and a clear description of the change, but keep passwords, wallet PINs and verification codes private.

Who to contact

Use the support route connected to your miotto account for a Privacy Policy request. We may ask for a verification step before releasing details, especially when the request concerns a device session or payment reference.

Privacy Policy Questions About miotto

These Privacy Policy answers cover the account and wallet questions we expect you to ask before opening an account. We keep the wording specific to data handling: what is collected, why phone verification matters, how payment references are used and where to send a request. If your circumstances are unusual, use the account-linked support route so we can assess the record with the right context.

The miotto Privacy Policy covers data collected during account creation, phone verification, sign-in, lobby access and payment status checks. It explains device details, cookies, wallet references, retention, security handling and the steps for requesting access or correction where local law permits.

Yes. Our Privacy Policy covers the status and reference linked to DANA, OVO, GoPay and QRIS activity. We may also handle bank transfer or virtual account references to reconcile an account record, but we do not need your wallet password for that purpose.

Phone verification helps connect an account request with the person seeking access and gives support a way to check ownership. Under the Privacy Policy, we record the verification result and use it to reduce unauthorised account discussions or changes.

We may record device type, browser details, IP address, session times and sign-in signals when you access your account. The Privacy Policy describes how these details help keep sessions working, investigate unusual access and respond to a device-related privacy request.

Send a request through the support route connected to your account and describe the record you want corrected. Include your account phone number when asked, but never include a password, wallet PIN or verification code. We will explain the available process.

We keep personal and transaction records for support, account security and legal duties for as long as those purposes require. The Privacy Policy does not promise one fixed period for every record; handling depends on the record type and applicable local law.

Yes. You can ask how cookies or similar device storage relate to your account session and page settings. Browser controls let you manage them, although disabling cookies may mean signing in again before accessing account pages or the lobby.

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